Le papier décrit et analyse comment les Katangais et les Kasaïens ont géré la mémoire des violences pendant cette période électorale, à Likasi et Kolwezi, deux villes qui furent particulièrement touchées par les violences. Nous allons nous battre’ furent fréquentes. Cependant, pendant la période des élections présidentielle et législatives de novembre 2011, les expressions rappelant les violences passées, telles ‘Cette fois-ci, vous allez rentrer chez vous à pieds' ou ‘Cette fois-ci, vous ne nous chasserez pas. In such a context, routine practices of coexistence based on self-censorship and avoidance tended to disappear.ĭepuis les violences de masse perpétrées par des Katangais contre les non originaires – principalement les Kasaïens – au début des années 1990 au Katanga (République démocratique du Congo), les Katangais et les Kasaïens tendent à éviter les sujets liés aux violences passées dans leurs interactions quotidiennes. This crisis situation led to the simplification and polarization of collective identities: whether friend, neighbour or colleague, a person was perceived only as a Kasaian or a Katangese. Based on qualitative fieldwork research conducted between November 2011 and January 2012, the paper understands the November 2011 election as being a crisis situation informed by the fear of a violent outbreak in the event of the victory of Etienne Tshisekedi, leader of the opposition and a Kasaian. The paper documents and analyses how Kasaians and Katangese dealt with the memory of the violence during this election period, in Likasi and Kolwezi, two cities particularly affected by violence. However, during the November 2011 presidential and legislative election period, expressions linked to the past violence, such as ‘This time, you will go back home by foot’ or ‘This time, you will not drive us out. ![]() She just had zero tolerance for bulls*** complaints like this.Since the mass violence committed by Katangese against non-natives – mostly Kasaians – in the early 1990s in the Katanga province (Democratic Republic of Congo), Katangese and Kasaians have eschewed subjects relating to the past violence in their daily interactions. My manager took genuine complaints seriously, and if we were rude to customers we’d be in trouble. This seemed to do the trick and the customer left in a hurry, but not before hurling insults at us and threatening to call the head office and the papers. Get out of the store.”Īt first, the customer refused to leave until she got her way, but my manager shut her down by saying if she didn’t leave right now, she would call the police. Manager: *Clapping* “Get out of my store.” ![]() She stares at my manager, confused.Ĭustomer: “You’re not really the manager. The customer is shocked to have been clapped back at and shuts up. Manager: *Clapping back* “Get out of my store.” The woman starts doing her weird clapping thing again.Ĭustomer: *Clapping* “Give me the sale price!” It’s not our fault you couldn’t find time to come in when we had the sale.” You either buy this at what it is priced now or you leave. I asked your employee but that idiot wouldn’t-” I want that ornament but I’m not paying full price for it. What seems to be the problem here?”Ĭustomer: “You had a sale a few days ago, but I was busy. I know that look on her face it’s the “I’m about to kick you out” look. My manager is already on her way over, eyes locked on the customer. The customer starts to raise her voice and begins clapping with every word she says.Ĭustomer: *Clapping* “Get me your manager. Me: “I can’t give you it for the sale price-” I want the sale price or I’m not buying it.” The woman steps closer, getting right in my face.Ĭustomer: “I wasn’t able to come in during the sale. ![]() Me: “I can only give you it at the current price.” I try to lead her to a case where we have some items on sale but the customer glares at me.Ĭustomer: “I wanted that ornament there.” *Jabs her finger at one of the figurines* “But it’s too expensive now.” The stuff she is pointing at was indeed on sale for a few weeks, but now the sale is over. I’m putting out some stock and a customer approaches me.Ĭustomer: “That stuff over there.” *Gestures to a shelf of figurines* “That was on sale last week.” Rather than using it to be a b**** or a bad boss, she uses that power to make sure none of us have to put up with a**hole customers. Our manager is the owner’s daughter, so she can do more or less whatever she wants.
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